Privacy Policy

Effective Date: 11/01/2024

Last Updated: 11/18/2024

Elevate Digital Media ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and software, including Octopus AI.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

- Name

- Email address

- Phone number

- Company name

- Billing and payment details

1.2 Non-Personal Information

- Browser type and version

- IP address

- Device type

- Website usage data (e.g., pages visited, time spent on site)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

- Provide and improve our services, including website design, SEO, and AI tools.

- Process transactions and send invoices.

- Communicate with you, including responding to inquiries and marketing updates.

- Ensure compliance with legal obligations.

- Personalize and enhance your user experience on our website.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

With Service Providers: To perform functions such as payment processing or email marketing on our behalf.

Legal Compliance: If required by law or to protect our rights and property.

Business Transfers: In the event of a merger, sale, or acquisition.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Data Choices

Access and Update: You may request access to the information we hold about you and request corrections.

Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

Cookies: Adjust your browser settings to block or delete cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

8. International Users

If you are accessing our services from outside the United States, please note that your information will be processed in the United States and may be subject to different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Elevate Digital Media

5121 Van Nuys Blvd

[email protected]

+1 415-964-4215